We have a professional website used by practitioners and academics that contains nearly 10 000 HTML and PDF resource files. Our problem is that people struggle to find to information they’re looking for because there are so many files. What are the best ways to work through this? An agent trained on all the files? Something else?
Question
Improving search efficiency for a large resource website
+11- Community Manager
Hi
Zapier isn't really built for improving website search functionality, but you could try adding Zapier Chatbots to your site. It's similar to the agent idea you mentioned, so rather than users having to search your website themselves, they could ask the chatbot a question directly and it would surface relevant answers or point them to the right resources on your site.
If you give that a try and run into any trouble, just let us know!
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