We are having a major issue where our zap is turning itself off with this message: Zap was stopped due to high error ratio
Upon investigation, we have a step where we are looking up Slack users by email. If a user isn’t found an error is thrown, and I don’t see any way to gracefully handle this to prevent an error. If a user isn’t found it should just stop the zap but not cause an error. How do I configure this?
![](https://uploads-us-west-2.insided.com/zapier-ca/attachment/8d8df0ff-4c57-48b5-ba59-7656ce811b1d.png)
Thank you!
Best answer by codygordon
View original