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Best answer

If a Pipefy item is moved to done is it possible to mark JIRA ticket to resolved?

  • September 23, 2021
  • 4 replies
  • 67 views
O

Hi. I have a Slack + Pipefy integration. A notification is sent to Slack when an item is moved to DONE in Pipefy. I would like to know if there is the possibility of doing an automation so that the JIRA Software ticket is moved to RESOLVED when the Pipefy move some item to DONE.

 

Thank you in advance.

Best answer by Troy Tessalone

Hi @oRoque 

What version of Jira Software are you using? (Cloud or Server)

 

Try this Jira action: Update Issue

 

NOTE: You may need to add a step before to Find Issue.

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

4 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • Answer
  • September 23, 2021

Hi @oRoque 

What version of Jira Software are you using? (Cloud or Server)

 

Try this Jira action: Update Issue

 

NOTE: You may need to add a step before to Find Issue.

⚡ Troy Tessalone - AutomationAce.com | Top Zapier Solution Partner | #1 Zapier Community Contributor
O
  • oRoque
  • Author
  • New
  • September 23, 2021

Server. Thanks, Troy. You really helped me.

O
  • oRoque
  • Author
  • New
  • September 23, 2021

@Troy Tessalone Can you explain the process? Which step before do I need to add?

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • September 23, 2021

@oRoque 

Try these Zap steps

  1. Trigger: Pipefy - Card Done
  2. Action: Slack - Send Channel Message
  3. Action: Jira - Find Issue
  4. Action: Jira - Update Issue (map the Issue ID from Step 3)
⚡ Troy Tessalone - AutomationAce.com | Top Zapier Solution Partner | #1 Zapier Community Contributor
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