Hi @Jacqutri 

Probably best to open a ticket with Zapier Support: https://zapier.com/app/get-help

Make sure to include the invite link you were provided.

I did. The last time I sent an email to support, no one got in touch with me. I didn’t even get an email saying that the request was received. 

@Jacqutri 

Might be worth checking your junk/spam folder for emails from Zapier.

You can also search your email account for “@zapier.com”.

Did a search. Didn’t see a confirmation in my inbox, promotions, or spam. Can you see if you can see the request? Sorry to be so persistent, but it’s a time sensitive matter.

@Jacqutri 

I don’t work for Zapier, but I’ve flagged your post for Zapier Community Admins to escalate.

Thank you! I’m sorry I was mistaken. 

Hi there, @Jacqutri!

I took a quick peek and it does look like we received it, though it looks like it’s still pending a response. Thanks so much for your patience while the team digs into that for you.  

I also checked some of the other emails and it looks they all received a response within that 24h window. I know you mentioned checking spam and searching your inbox already. It could also help to add “support@zapier.com” as a contact. Hopefully helps Gmails Spam filter from being overzealous. 

In the meantime, I also left a note on your ticket advising there’s been some trouble receiving our emails!