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Best answer

I CANT GET MY FB MESSAGES IN MY BOARD ON MONDAY

  • March 21, 2020
  • 1 reply
  • 35 views
V

I CANT GET MY FB MESSAGES IN MY BOARD ON MONDAY

 

I DID ALLPROCESS AND WITH TEST THROUGH ZAPPIER, ALLA WORKS FINE AND NEW PULSES ARE CREATED WITH EACH PULSE(OR TICKET). BUT WHEN I DO IT WITH ANOTHER ACCOUNT FB, WITH A TEST CHATT THEN DOESNT WORK. WHY?

Best answer by Danvers

Hi @VILFREDO I’m sorry to hear that you’re having some trouble with your Zap, let’s see if we can get to the bottom of things. 

 

WHEN I DO IT WITH ANOTHER ACCOUNT FB, WITH A TEST CHATT THEN DOESNT WORK. 

Do you mean that you can’t get a sample for the Zap with the new account? Are you seeing any error message there?

 

With Facebook integrations, a common issue is the permissions that are needed. Could you take a look at this steps in this help guide and make sure that you went through all of those for the second account? 

    This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

    1 reply

    Danvers
    Forum|alt.badge.img+12
    • DanversZapier Staff
    • Zapier Staff
    • Answer
    • March 24, 2020

    Hi @VILFREDO I’m sorry to hear that you’re having some trouble with your Zap, let’s see if we can get to the bottom of things. 

     

    WHEN I DO IT WITH ANOTHER ACCOUNT FB, WITH A TEST CHATT THEN DOESNT WORK. 

    Do you mean that you can’t get a sample for the Zap with the new account? Are you seeing any error message there?

     

    With Facebook integrations, a common issue is the permissions that are needed. Could you take a look at this steps in this help guide and make sure that you went through all of those for the second account? 

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