My calendat associated to zapier os Acuity booking. I have np idea to use zapier so i need advice on hpw to remove the zapier function and stop the test zap to out emails that seem to send out at night and intetupting our lives. Help
Question
I and my clients keep getting a test zap emails
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.
+11- Community Manager
Hi
Sorry to hear that both you and your clients are being sent emails from a Zap unexpectedly. The first thing you’ll want to do is turn off any active Zaps that use Acuity and/or a calendar/email type of app. To do that:
- From within your Zapier account, go to Zaps (here: https://zapier.com/app/assets/zaps).
- Then click on the on/off toggle to turn off any Zap that is using Acuity Scheduling, a calendar or email type of app.
You can find the on/off toggle to the right of the Zap name. For example:
Once you’ve done that, click on the name of the Zap to take a look at how it’s setup. Take some screenshots showing what’s been selected under the Configure section of any action steps within the Zap and share them with us here. That’ll help us to get a better idea of why the Zap is sending emails unexpectedly. Please use a tool like Zappy to remove any personal info like names, emails etc. before sharing here as this is a public space.
That should help to prevent the emails from being sent for now. Then after you share some screenshots of the Zap’s setup, we’ll be able to help guide you on how to fix it so that it works correctly going forward.
Looking forward to hearing from you!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.