I have a flow inside zap and everything seems to work fine, except that there is some information inside the integration that is not reaching my HubSpot so I have to enter it manually, I would like to know if anyone else has had this happen and how to fix it.
Attached is a screenshot of Zap and HubSpot, as well as that I have a HubSpot payment account.
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Hi
If you’re using HubSpot New Contact in List as the Zap trigger, make sure to select the additional properties to retrieve at the bottom.
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if the above doesn’t solve your issue, can you elaborate on what information from your trigger step is not making it into hubspot? Then possibly share a broader screenshot of your create contact action?
The information from the trigger will need to be mapped somewhere in your create contact action to make it to hubspot.
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As
What data points are coming thru?
Here’s a help article: https://zapier.com/help/create/basics/set-up-your-zap-action#set-up-your-action
Hi, When I stay in ”set up action” in one field that I have in my HubSpot account put the value I send Zap, the test action says me all it´s ok about this and really work´s with the test contact created but when some one fill out our form this info ins´t create in this contact.
I want to know if I stay doing somethin incorrect or whats happen with this action.
I sen screenshot to the value I send to HubSpot and one of the test contact was created by zap
PS: I called this info from Wix Automations
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Hi
These screenshots don’t show how your data points are mapped across the Zap steps.
You can use the ‘Custom’ mapping option to map data points across Zap steps.
Perhaps check out this help article about Zap action basics: https://zapier.com/help/create/basics/set-up-your-zap-action
Once your Zap fires, you can view the DATA IN/OUT for each step in the triggered Zap Runs here: https://zapier.com/app/history/
That info should help you troubleshoot the issue.
If you still need help, you can open a ticket with Zapier Support here: https://zapier.com/app/get-help
Hi
Thnaks for your help, I saw de zap history at looks like the “Existing ID” and this is the problem why the info ins´t came to my HubSpot I really don´t know why say that so I open a Ticket but if you have and idea I could really use your help
Regards
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