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How to use Bland AI conversational pathways feature with Zapier

  • 30 May 2024
  • 3 replies
  • 96 views

Hey Good People,

While we have the “send a call” block from Bland AI in Zapier. I have a complex use case at hand and I want to understand how we can use “Conversational pathway” call through Zapier.

The idea is to send a call to users who came to our event and educate them more about the product then seek time from them to do a demo over a VC.
 

Thank you.

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3 replies

Userlevel 7
Badge +14

Hi @RPSingh18 

Can you explain more and include an example about the “conversational pathway”?

 

Bland AI Zap app triggers/actions: https://zapier.com/apps/bland-ai/integrations#triggers-and-actions

 

Userlevel 1

Hey Troy,

Thanks for a quick response.

Send a Phone call action triggers an outbound phone call, this one works like a charm. This feature comes with a single prompt and is great at doing a singular task. e.g. Book an appointment. 

However, Conversational Pathways is like firing multiple prompts in multiple smaller conversations based on a decision Tree. The action is still simple which is to initiate an outbound call.

Here is the documentation as per bland: https://docs.bland.ai/api-v1/get/convo_pathway

Attached is snapshot if how a pathway looks like. 

Can we create a block to Action a conversational pathway outbound call, or create a tutorial on how to trigger this using “https block”.

Thanks

Userlevel 7
Badge +14

@RPSingh18 

Info about using APIs in Zaps: