Question

How to use Airtable to pass data to ChatGPT for automated email replies?

  • 26 September 2023
  • 1 reply
  • 47 views

Hi!

I’m researching a way to automate email replys with zapier and i have a question about it:

 

My workflow should be: 

Gmail to ChatGPT to Gmail Draft - this should be easy, but in some cases i need to get Data about the Project / Ticket the E-Mail is about. You know if its possible to connect a Database (like Airtable with chatgpt), so when a customer ask for his ticket Chatgpt can pick it up to give the newest information in the draft?

 

Thanks in advance!


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1 reply

Userlevel 7
Badge +14

Hi @Carlo Automation 

Good question.

You would need to parse the emails for the desired data points, then you can use those data points in other Zap steps.

Action: ChatGPT - Extract Structured Data

Airtable can be used in Zaps: https://zapier.com/apps/airtable/integrations#triggers-and-actions