I wish to update a matter in Clio Manage from data input into a Jotform. I am using Find Matter, so the flow is 1. Jotform, 2. Find Matter and 3. Update Matter. The Update Matter action step keeps returning errors. No idea what I am doing wrong. Any ideas? Error message is a variant of:
The "Update Matter" step in Clio is failing because it's attempting to update a custom field (customfield-text_line-73431) with a value from a previous step's nested data (SC-Name of Second Defender). However, the previous step's output shows this field contains a null value, which may not be accepted by the custom field, or the field reference itself may be incorrect or inaccessible.
