Hello, i’m trying to trigger certain actions in Zapier whenever I receive 5 support tickets within a certain timeframe in Zendesk. What solution would you suggest to apply?
Question
How to trigger actions in Zapier when 5 support tickets received in Zendesk within a timeframe?
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+14- Zapier Orchestrator & Solution Partner
- 34038 replies
Hi
Good question.
We would need more context about the “timeframe” logic and what you are trying to do in the Zap.
- Beginner
- 1 reply
To give you a better context, i’m trying to trigger a Slack channel communication whenever ticket volumes in Zendesk hit a specific number.
Let’s say i want to notify a Slack channel when i receive 20 new support tickets in the last 60 minutes in Zendesk.
How would you do it?
+6- Zapier Staff
- 6780 replies
Hi there
I’m jumping in to see if I can help!
Storage by Zapier might be the best fit for your workflow. You can learn more about that here:
Hopefully, this helps!
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