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I'm trying to set up a workflow where my RingCentral calls are automatically transcribed and the transcribed text is then sent to my CRM using Zapier. Right now, the only thing I can get from RingCentral is a link to the call recording, but I need the actual transcription text, not just the audio link.

Has anyone successfully set this up? Do I need a third-party transcription tool in between? If so, which one integrates smoothly with Zapier and RingCentral?

Any help or step-by-step guidance would be greatly appreciated!

Hi ​@Jhon898 

Try these Zap action: 

 

 

Hi there ​@Jhon898 👋

Did either of those actions Troy suggested do the trick?

Let us know how things are going, want to make sure you’re all set! 

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