Hi Community,
I need to track the exact Facebook Ads ID that a lead click and send messages to our Fanpage. How can Zapier help me in this? Can we have to set up workflows or something?
Hi Community,
I need to track the exact Facebook Ads ID that a lead click and send messages to our Fanpage. How can Zapier help me in this? Can we have to set up workflows or something?
Best answer by pranayshindeBest answer by pranayshinde
App: Facebook Messenger
Trigger Event: "New Message"
App: HubSpot
Action Event: "Find or Create Contact"
Use the lead’s email or phone number (from the Facebook Messenger message) to find or create a contact in HubSpot.
Map the relevant fields (e.g., email, name) from the Messenger message to HubSpot
App: HubSpot
Action Event: "Update Contact"
Add a custom property in HubSpot to store the Facebook Ads ID (e.g., "Facebook Ad ID").
Use Zapier to map the Ads ID from the Messenger message to this custom property.
If the Ads ID is not directly available in the Messenger data, you may need to use a Meta Conversions API integration to retrieve it, using the "Send Funnel Event" action in Zapier to capture the Ads ID when a lead interacts with your ad and again you will have map the Ads ID to a custom field in HubSpot (e.g., "Facebook Ad ID") during the Zap setup.
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