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How to set up notifications for job status changes in ServiceM8 using Zapier


Hello all, I attempting to create a few Zaps that notifies me (by email) when:

  • A job in SM8 (job status = Quote) is changed to Job Status Work Order. Zap as below.  I’m insure about the 1st Zap as it is not the creation of a new Job that I’m wanting to be notified about, but I was unable to see any options to suit the above.
  • I have only had Zap for a month or so, so am I real beginner.  Any help would be much appreciated.

Best answer by SamBBest answer by SamB

Hi there ​@P2PAdmin, welcome to the Community! 🎉

I spotted we’ve got an existing feature request for the ability to trigger on an “Updated Job Status”, so I’ve gone ahead and added your vote for that. While I can’t guarantee if or when this will be added, we’ll be sure to notify you via email if it becomes available! 

As Troy said it might be worth reaching out to ServiceM8’s Support team to see if they have any workarounds they’d recommend using in the meantime. Since their triggers are all instant, there’s a good chance they can help you set up a webhook that sends job updates to a Zap using the Webhooks by Zapier Catch Hook trigger. If they do, I’d recommend checking out our Trigger Zaps from webhooks guide to learn more about how to set up that type of Zap trigger.

Let us know if there’s anything else we can help with in the meantime! 🙂

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2 replies

Troy Tessalone
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Hi ​@P2PAdmin 

It does not appear that ServiceM8 Zap app integration has an available trigger for “updated job”.

Try reaching out to ServiceM8 Support for possible guidance about their Zap app integration and capabilities with their app that may be a workaround.


SamB
Community Manager
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  • Community Manager
  • 7412 replies
  • Answer
  • February 21, 2025

Hi there ​@P2PAdmin, welcome to the Community! 🎉

I spotted we’ve got an existing feature request for the ability to trigger on an “Updated Job Status”, so I’ve gone ahead and added your vote for that. While I can’t guarantee if or when this will be added, we’ll be sure to notify you via email if it becomes available! 

As Troy said it might be worth reaching out to ServiceM8’s Support team to see if they have any workarounds they’d recommend using in the meantime. Since their triggers are all instant, there’s a good chance they can help you set up a webhook that sends job updates to a Zap using the Webhooks by Zapier Catch Hook trigger. If they do, I’d recommend checking out our Trigger Zaps from webhooks guide to learn more about how to set up that type of Zap trigger.

Let us know if there’s anything else we can help with in the meantime! 🙂