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Question

How to send sales followups during business hours without disturbing leads

  • April 7, 2025
  • 2 replies
  • 15 views

Situation: I want to send certain sales followups (like ringless voicemail, texts, ai videos, etc) to leads as they come in. BUT I don’t want them to receive certain things at like 11pm on a saturday that looks like its coming directly from our sales rep. 

Current solution: So I set up the below zap flow to create paths for send immediately, wait til morning, or wait til Monday morning depending on when the zap occurs. 

Question for you all: This is pretty complex. takes a decent amount of set up on each individual zap that needs such a thing. Am I over complicating it? is there a workflow that accomplish this more simply?
 

 

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2 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • April 7, 2025

Hi ​@Practicepromos 

Guides related to biz hours:

 


SamB
Community Manager
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  • Community Manager
  • April 28, 2025

Hi there, ​@Practicepromos 👋

How did you get on with those guides Troy shared here? Did they help you to limit the Zap to send the messages during business hours more efficiently?

Want to make sure you’re all set, so please keep us posted on how things went! 🙂