I have a Zap made by a previous team member who has left the company so the zap is under her name and “needs to be shared with you before you can use it” I already read through the article to learn more about getting access to a private connection and I can’t even find it under the App page.
I want to update the Zap, but I don’t have access. I wanted to make a new zap with the updated Klaviyo Integration but I don’t know what the set up is in each step so I can’t recreate it.
What do I do?
+14Hi
If you use an Admin account for the Zapier account, then you should be able to see the Zap and all account connections.
You can try duplicating the Zap then changing the Zap step app connection.
If you need more help, try opening a ticket with Zapier Support: https://zapier.com/app/get-help
Help:
https://help.zapier.com/hc/en-us/articles/8496290788109-Manage-your-app-connections
https://help.zapier.com/hc/en-us/articles/8496307974541-Manage-access-to-apps-in-Zapier
+11Hi
Just came across this and wanted to check how you’re getting on. I can’t see any ticket open with our Support team about this, did the guides Troy shared help you to get things solved?
Keep us posted on your progress, want to make sure that Zap gets updated! 🙂
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