Is there a way to give each user a unique path to a chatbot so I can identify the user right at the beginning? They have already logged into my website, I don’t want to make them identify themself again.
Question
How to provide users with a unique chatbot path for identification
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+11- Community Manager
Hi there
It’s possible to use URL parameters to pass data to Chatbot that’s used in the Directive or Greeting. Perhaps you could use that approach to pass the user’s name along to the Chatbot? You can learn more about how to use using URL parameters with Chatbots here: Use URL parameters with directives and greetings
Hope that helps to get you pointed in the right direction. If you run into any issues or have further questions just let us know! 🙂
+11- Community Manager
Hi
I’m happy to help further if you’re still stuck at all—just let me know! 🙂
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