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I am trying to create a zap for phone calls answered in Ringcentral to create an activity in Nutshell with text of the conversation. Any suggestions on how to set it up. I have tried several times and it will log it as a phone call but does not include the conversation text. I have also been able to get it to send the recording to nutshell as an audio file. 

Hi @Rena' 

Zap action: OpenAI - Create Transcription

 

Thank you. I will try that. 

Awesome, @Rena'!

Please let us know if you’re stuck with the setup. We’re happy to help further!

Reply


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