Question

How to link Salesforce Opportunity Owner ID to Slack user for notifications?

  • 30 November 2023
  • 1 reply
  • 74 views

Hey all!

 

I’m trying to get a Slack notification sent to a Salesforce Opportunity Owner reminding them to update other related fields when they update the close date of their opportunity. Zapier is only returning the Owner ID, an 18-digit code we use as an identifier in Salesforce, but I am unable to link this to the Slack user!

 

Any tips?


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1 reply

Userlevel 7
Badge +14

Hi @egardner 

Good question.

You may need to add a Zap step to find the Salesforce Contact by ID to get the Email to then search Slack to get the Slack User ID.