Question

How to know when an existing contact is added to new list?

  • 6 February 2022
  • 9 replies
  • 86 views

I know how to zap when new contact is added to a list, but how do I zap when existing contact is added to a new list?


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9 replies

Userlevel 7
Badge +14

Hi @lrudemd 

Please clarify what apps you are using in your Zap?

I’m using Sendinblue and NewZenler. I am trying to have contacts from a list in Sendinblue zap to a funnel in NewZenler. The contacts are already in a different list in Sendinblue, though.  I believe that is the issue that is making it not activate.

Userlevel 7
Badge +14

@lrudemd

Please clarify what Zap trigger you are using for SIB?

Perhaps post screenshots with how your Zap steps are configured.

Do you mean the trigger event? I was using New contact added to a specific list, but it’s an existing contact added to a specific list, so that apparently won’t work.

If I add to New or Updated Contact, I don’t see where I choose the specific list.

Userlevel 7
Badge +14

@lrudemd 

These are the available SIB Zap triggers.

NOTE: These are NOT instant triggers, and depending on your Zapier plan can take from 1-15 minutes to trigger.

Perhaps try testing, then checking your Zap Runs: https://zapier.com/app/history/

 

I have tested and understand it’s not immediate. Names on the list have not triggered for over a week.

So, I assume I use “New or Updated Contact”, but I don’t see a choice for the list when setting it up. I don’t want all names that have been updated, just ones added to a specific list. I tried using filters but got confused there, too.

Userlevel 7
Badge +14

@lrudemd 

Try adding a Filter step to your Zap: https://zapier.com/apps/filter/help

Userlevel 7
Badge +9

Hey @lrudemd just checking in here to see if utilizing a filter was helpful for you. Let us know!