How to handle subscription renewals on Stripe and send invoices

Question

Hi guys!I only sell 1 product on my website (yearly subscriptions)I am correctly using a flow that creates e-invoices and sends them to customer when the customer STARTS a subscription. I’m using the Stripe trigger “Checkout session completed” on Zapier for this, and then send all the infos to my invoicing software solution. But how about subscriptions renewal? Does this trigger event also works for renewals? If not, which other event should i use to get payment info and send invoices on renewals?Thanks everyone for the help!Marco

DreamersCommunity · Accepted Answer

Hi ​@SamB!Thanks a lot for getting back to me. Yeah, fixed everything with the New Payment option as a trigger, and then filtering the payment only when it comes through a renewal :)Have a great day!Marco

SamB · Answer

Hey ​@DreamersCommunity,welcome to the Community!🎉Not sure if you’ve already found the answerbut if not, theCheckout Session Completed trigger would only run when the subscription is first purchased through your Stripe checkout.Perhaps you could use theNew Paymenttrigger instead? I’d have thought that should be able to see both the initialsubscription payment, as well as anyrenewal payments captured by Stripe.Keep us posted on how you get on, want to make sure you’re all set!🙂

Useful links

Sign up

Use your Zapier credentials

Log in to the Community

Use your Zapier credentials

Scanning file for viruses.

This file cannot be downloaded