Hi, hopefully just a simple question, the template that generates a draft email in exchange with Chat Gpt works, but when you send the draft email the mail is not added to the incoming Email conversation.
Is there a possibility to add the message ID or what is missing to get it in the conversation ?
Thanks
Ingo
Best answer by SamB
Welcome to the Community,
It looks like there’s an Email ID field available on Create Draft Reply actions. What have you got selected for that currently?
If you map the ID field from the trigger, I’d expect that should ensure the reply is added to the conversation of the original email.
Do you have the ID mapped from the trigger, or have you selected a different field or value there?
+11Welcome to the Community,
It looks like there’s an Email ID field available on Create Draft Reply actions. What have you got selected for that currently?
If you map the ID field from the trigger, I’d expect that should ensure the reply is added to the conversation of the original email.
Do you have the ID mapped from the trigger, or have you selected a different field or value there?
Hi Sam,
thanks a lot, this worked perfectly, I by mistake made a draft email not a draft email response so the id option was not available. Works great,
Thanks Again
Ingo
+11You’re very welcome,
Let us know if anything else comes up. In the meantime, happy Zapping! 😁⚡
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