Create a task when a specific question is answered on a form
Best answer
How to create a task based on specific form answers in ServiceTitan
Best answer by Troy Tessalone
Hi
Help link for adding a Filter step: https://zapier.com/apps/filter/integrations#help
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+14- Zapier Orchestrator & Solution Partner
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Hi
Help link for adding a Filter step: https://zapier.com/apps/filter/integrations#help
+1servicetitan’s zapier app doesn’t have a direct option to say “if this answer = x then create a task.” the workaround is to use the “new form response” trigger, then add a filter step to check for the exact answer you want (for example preferred service = installation). after that, use the “create task” action in servicetitan. only the responses that match will create a task. if you need different tasks for different answers you can either add more filters and actions in the same zap or use paths to branch the logic.
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