e.g. When support team in Zendesk ticket set “Escalate to Dev Team” to "Yes”… create new card in Kanbanize.
Question
How to create a card in Kanbanize whenever a Zendesk ticket field is set?
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+14- Zapier Orchestrator & Solution Partner
Hi
Good question.
You’ll likely have to configure a webhook in Zendesk:
Zap trigger: Webhook - Catch Hook
This will generate a unique webhook URL to configure in Zendesk.
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