Does Zapier support answer at all? I sent 4 messages and only got an answer that they will come back within 24 hours but never heard anything more! Some more people that have this problem?
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Userlevel 7
+14
- Certified Zapier Expert
- 24279 replies
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23 October 2023
Hi
Good question.
Make sure to check your junk/spam folder.
Zapier Customer Support expectations per plan are shown in the table on this link: https://zapier.com/l/support
Make sure to review the table footnotes.
Nothing in the spam folder. I sent the first email on the 12th of Oktober. Today is the 23rd and still no reply! You mention 24 hours in your “friendly Zapbot” answer. But even if it was the free plan, I would find it somewhat strange that I need to wait more than 10 days. But actually I payed for a starter for one year!
Userlevel 7
+14
- Certified Zapier Expert
- 24279 replies
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23 October 2023
Footnote below the table:
*These times reflect Zapier's goals for providing support responses, however, they are not service-level guarantees. Actual response times may vary depending on volume and request complexity
Userlevel 7
+14
- Certified Zapier Expert
- 24279 replies
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23 October 2023
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