Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Asked & Answered Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Question

How to automate order entry from WhatsApp to Excel using Zapier

  • July 26, 2025
  • 7 replies
  • 237 views
J

I have 20 sales promoters ordering stock from me on what’s app group then I enter all the orders manually to excel 

can I use Zap to automate this process

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

7 replies

DennisWF
Forum|alt.badge.img+6
  • DennisWFZapier Solution Partner
  • Zapier Solution Partner
  • July 26, 2025

Short answer is no - there’s no way to do any integrations with a WhatsApp personal or WhatsApp business account. It is possible to build integrations and automations with a WhatsApp API account, but those aren’t able to participate in group chats. 

https://www.work.flowers
J
  • James0392
  • Author
  • New
  • July 26, 2025

Any available options?

DennisWF
Forum|alt.badge.img+6
  • DennisWFZapier Solution Partner
  • Zapier Solution Partner
  • July 26, 2025

​@James0392  Not really, unless you can move the sales promoters to something other than a WhatsApp group chat 

https://www.work.flowers
J
  • James0392
  • Author
  • New
  • July 26, 2025

What about what’s app business 

DennisWF
Forum|alt.badge.img+6
  • DennisWFZapier Solution Partner
  • Zapier Solution Partner
  • July 26, 2025

​@James0392 nope - I mentioned in my first reply that WhatsApp business accounts don’t provide any access to an API, so you can’t do any integrations or automations with them. 

https://www.work.flowers
J
  • James0392
  • Author
  • New
  • July 26, 2025

Noted with thanks

JammerS
Forum|alt.badge.img+6
  • JammerSZapier Staff
  • Zapier Staff
  • July 29, 2025

Hi ​@James0392,
 
We just wanted to see how everything is going with your Zap. Did DennisWF's recommendation get the job done? Feel free to reach out if you need further assistance with your Zap. We're glad to address any concerns and assist you.
 
We're looking forward to your response.

Image: Zappy Awards

The Zappy Awards are back

We're celebrating the Zapier builders making AI transformation happen. Winners get a published story on zapier.com, a trophy, $5,000 cash, and a feature at ZapConnect. Nominate yourself or a peer by July 24th, 2026.

Nominate now
Terms & ConditionsAccessibility statement