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Question

How to adjust or remove the help icon in the chat

  • April 24, 2026
  • 2 replies
  • 9 views

The help button is intrusive with the chat, it hides the enter how move it or remove? 

2 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • April 24, 2026

Hi ​@Cyberwolf63 

Try zooming IN/OUT in the browser.

For us to have more context about what you are referring to post a screenshot.

 


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  • Zapier Solution Partner
  • April 24, 2026

Hy ​@Cyberwolf63 

I’d love to help you move or remove the help icon, but I need a little more context first to make sure I give you the right solution.

Could you please:

  1. Share a screenshot of the help icon you’re referring to (especially showing how it hides the “Enter” key).

  2. Clarify where this chat is located – for example:

    • Is this inside the Zapier Chatbot builder (when you're testing the chat)?

    • Or is this the live chat widget embedded on your own website?

    • Or is this a different chat interface inside Zapier itself (like support chat)?

  3. Tell me what you’ve already tried – for instance, have you tried zooming in/out or inspecting the element with browser dev tools?

The reason I ask:

  • If it’s the floating launcher button on your website, you can move it with custom CSS/JS.

  • If it’s a button inside the chat (like a “Help” link or Zap button), you can edit or remove it in the Logic tab of your chatbot.

  • If it’s a default UI element that Zapier doesn’t let you remove natively, you might need a workaround or a feature request.

Once you share a screenshot and a bit more detail, I’ll give you a precise, step-by-step solution.