Best answer

How to adjust or remove the help button in the chat

The help button is intrusive with the chat, it hides the enter how move it or remove?

Best answer by SamB

Hey there @Cyberwolf63 👋

Sorry to hear the help button is getting in the way of the chat. Did Zooming out like Troy suggested do the trick?

If not, I’d recommend contacting our Support team in case there’s a bug with the positioning or styling of the help button.

Let us know how you get on, want to make sure this gets sorted! 🙂

+14

Hi @Cyberwolf63

Try zooming IN/OUT in the browser.

For us to have more context about what you are referring to post a screenshot.

⚡ Troy Tessalone - AutomationAce.com | Top Zapier Solution Partner | #1 Zapier Community Contributor

+3

Hy @Cyberwolf63

I’d love to help you move or remove the help icon, but I need a little more context first to make sure I give you the right solution.

Could you please:

Share a screenshot of the help icon you’re referring to (especially showing how it hides the “Enter” key).
Clarify where this chat is located – for example:
- Is this inside the Zapier Chatbot builder (when you're testing the chat)?
- Or is this the live chat widget embedded on your own website?
- Or is this a different chat interface inside Zapier itself (like support chat)?
Tell me what you’ve already tried – for instance, have you tried zooming in/out or inspecting the element with browser dev tools?

The reason I ask:

If it’s the floating launcher button on your website, you can move it with custom CSS/JS.
If it’s a button inside the chat (like a “Help” link or Zap button), you can edit or remove it in the Logic tab of your chatbot.
If it’s a default UI element that Zapier doesn’t let you remove natively, you might need a workaround or a feature request.

Once you share a screenshot and a bit more detail, I’ll give you a precise, step-by-step solution.