Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

I have a specific product in Stripe that I want to connect to specific tag in MailChimp. How do I do this?

Hi ​@DaniellaQ 

Use a Filter or Paths.

Thanks! I’m trying Filters but my issue is with the Description. It’s connected to a past product and not a general Description form that I can connect to any of my products.

​@DaniellaQ 

Which Stripe trigger are you trying to use? (screenshot)

 

Try using this Zap trigger: Stripe - Checkout Session Completed

That should contain the Product ID/Name to use to filter.

Did that, now I’m running into an issue with the MailChimp action. Audience and Tag are fine but then when I get to the Email Address, I press the plus button and add Customer Email and get this when I go click Test

Failed to create a subscriber in Mailchimp. Required field "Email Address" (email) is missing.

​@DaniellaQ 

For us to have more info, post screenshots showing:

  • how your Zap steps are outlined
  • how your Zap steps are configured in EDIT mode with the field mappings visible

Hi! See attached, does this help? 

 

​@DaniellaQ 

Screenshot does not show how the Zap step is configured in the CONFIGURE tab.

 

 

​@DaniellaQ 

NOTE: Screenshots do not show how Zap step 3 that has the error is configured.

You will want to use this Zap action: Mailchimp - Add/Update Subscriber

This supports setting a Tag on the Mailchimp Subscriber.

 

Okay thank you! I’ll try the above.

and so sorry, this is all so new to me. Here is the screengrab of what you’re looking for. 

​@DaniellaQ 

For Zap step 3, you need to use this Zap action: Mailchimp - Add/Update Subscriber

This supports setting a Tag on the Mailchimp Subscriber.

 

When testing, you need to use an example record from Zap step 1 in the TEST section, that has an email value for the Customer Email variable that is being used in Zap step 3, since the Email Address field is a required field.

Screenshot below shows the Email Address field mapped with the variable “Customer Email” from Stripe, but that variable has “No data” for the value, thus why the error occurs.

 

Thank you so much!

Hi ​@DaniellaQ,
 
We just wanted to see how everything is going with your Zap. Did Troy's recommendation get the job done? Feel free to reach out if you need further assistance with your Zap. We're glad to address any concerns and assist you.
 
We're looking forward to your response.

Terms & Conditions