When we receive a email from a customer to Gorgias, that has specifi tags such as marketing opt out I would like to send the customers details to a specific sheet
I can’t seem to add gorgias as an app or trigger - is there a work around?
Best answer
How to add Gorgias as a trigger for customer email processing
- Beginner
Best answer by SamB
Hi
Just came across this and saw that we’ve got a feature request open for the Gorgias app for a “New Message” trigger to be added. So I’ve gone ahead and added your vote to that feature request. While I can’t guarantee if or when this will be added, we’ll be sure to notify you via email if it becomes available. There aren’t any workarounds noted at the moment but I’ll be sure to follow up here if I come across any.
If there’s anything else I can help with in the meantime please do let me know.
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+14- Zapier Orchestrator & Solution Partner
Hi
Gorgias Zap app integrations available triggers/actions: https://zapier.com/apps/gorgias/integrations#triggers-and-actions
Triggers: 0
Actions: 2
+11- Community Manager
- Answer
Hi
Just came across this and saw that we’ve got a feature request open for the Gorgias app for a “New Message” trigger to be added. So I’ve gone ahead and added your vote to that feature request. While I can’t guarantee if or when this will be added, we’ll be sure to notify you via email if it becomes available. There aren’t any workarounds noted at the moment but I’ll be sure to follow up here if I come across any.
If there’s anything else I can help with in the meantime please do let me know.
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