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Best answer

How often does Slack app need to be reconnected?

  • September 16, 2021
  • 1 reply
  • 108 views

Hi!

I am using Slack app and recently I got the notification that a bunch of Zaps were held due to the app being disconnected. Is there any specific time period the permissions to access the account are being granted? For how long can I use my Slack app without reconnecting it again? Is there any option to know in advance when exactly is it going to be disconnected again?

Thanks in advance! :relaxed:
M.

Best answer by Troy Tessalone

Hi @manyaned 

It’s different for every app and there can be a few reasons why Zap apps get disconnected.

Check out this help article for more info: https://zapier.com/help/troubleshoot/behavior/cant-turn-on-zap#app-accounts-are-not-connected

For Slack…

About Slack's Integration

  • Admin/owner permissions - User needs to be a Slack "owner" in addition to being an admin
  • Paid/versioned account - Works for free or paid Slack accounts
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1 reply

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • Answer
  • September 16, 2021

Hi @manyaned 

It’s different for every app and there can be a few reasons why Zap apps get disconnected.

Check out this help article for more info: https://zapier.com/help/troubleshoot/behavior/cant-turn-on-zap#app-accounts-are-not-connected

For Slack…

About Slack's Integration

  • Admin/owner permissions - User needs to be a Slack "owner" in addition to being an admin
  • Paid/versioned account - Works for free or paid Slack accounts