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How do you map the "label" value from Facebook Messenger Page?

  • 10 September 2021
  • 1 reply
  • 88 views

Hi Zapier!

 

Is there a way to get other values other than these if someone sent a new message to our Facebook page messenger?

 

id

1234567890

locale

en_US

recipient_page_id

123456789012345

sender_first_name

Zap

sender_full_name

Zap Zaplar

sender_last_name

Zaplar

sender_psid

234567890123456

text

Hello, World!

time

2019-05-29T15:06:21Z

timezone

-7

 

I'm looking to get the label value from Facebook Messenger Page however it's not letting me map it that way using the new/old message we received.

 

Thanks,

Regi

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Best answer by SamB 13 September 2021, 12:43

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1 reply

Userlevel 7
Badge +11

Hey @Need your idea

Welcome to the Community! Looking at the fields you referenced it seems as though they are from a default sample.

In cases like this where fields are missing from sample what can help is to try pulling in a new test sample with real information. Note: you’ll want to make sure that the new sample you’re pulling in contains values in all the fields that are currently missing - with some apps if the field is empty in the sample it won’t appear in the Zap.

You can find out more about how to pull in a new sample here: Change the test data in your Zap trigger
 

Hopefully that should help to get any missing fields appearing again! :)