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How do you access all of the fields in Kajabi when triggering on a sale?


I am trying to create a zap to update an Airtable database with customer information when a sale is made using Kajabi. There are fields that are used in making the sale that do not appear to come across the interface. For example, I would like to capture the purchase date and any coupon codes used. Although I see these fields in Kajabi, under the payment information, neither of these are available for me to put in the database when I am writing the zap. 

Am I doing something wrong, or is this interface just not capable of passing all of the information through?

 

Best answer by FamiliesFlyFree

@Troy Tessalone I did contact Kajabi support, and the fields I wanted to pull in from Kajabi are not supported by their web hooks. Thanks again for the suggestion.

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Troy Tessalone
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Hi @FamiliesFlyFree 

I’d probably recommend reaching out to Kajabi Support to ask about whether their app webhook supports sending those data points in to their Zap app.


@Troy Tessalone, thanks for the suggestion. I will try that.

 


@Troy Tessalone I did contact Kajabi support, and the fields I wanted to pull in from Kajabi are not supported by their web hooks. Thanks again for the suggestion.