Hello!
I am looking to integrate Zapier to help automate the process of unenrolling students from having access to Thinkific courses after a subscription has been cancelled. If a student cancels their subscription on Shopify, they will have access to the course or bundle until renewal or billing date occurs, at which their access will be revoked. For example, if a student ends their subscription on Sept 1 and the next billing date is Sept 30, they’ll have access until Sept 30.
So far, we have created this Zap template:
- Trigger - New Cancelled Order in Shopify
- Only continue if fulfillment status contains ‘cancelled’ (Have tried with and without this step)
- Unenroll User in Thinkific
Both times we’ve tried this template with and without step 2, has yielded a ‘success true’ message, but when we look on the Thinkific platform, the test student is still enrolled in the course. How might we solve this problem?
