Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

I have a Zap that looks for .zip files on Google Drive, and extracts the files (in this case, 2 jpegs) from the zip. Then I want to upload the 2 jpegs to the same folder that the zip was in, BUT - the output from ConvertAPI gets zipped back up to be uploaded? Is there a way I can just upload both jpegs without them being re-zipped? 

Hi @mikehollywood 

Good question.

Please clarify what ConvertAPI action you are using in the Zap.

Hi there, @mikehollywood!

I wanted to pop in and mention it looks like you may be experiencing a known bug with the Convert File action in the ConvertAPI app. 😔 Specifically it cannot successfully extract a ZIP file. 

I did go ahead and add you to the list of affected users! While I don’t have an ETA on a fix, we’ll be sure to send an email once there is one. We’ll also keep this thread updated as well. 

Thanks so much for reaching out and welcome to the Community! 🎉

Hi folks! 👋

Just wanted to pop in here to share that we’ve heard from the ConvertAPI app’s developers that this issue has now been resolved. 😁🎉

That said, if you find that you’re still running into the same problem please do get in touch with our Support team who will be able to investigate further. In the meantime, happy Zapping! ⚡️

Terms & Conditions