How do I update a Google Form when a specific Zendesk ticket option is chosen?

  • 13 December 2023
  • 1 reply

I’m not sure if this is possible with Zapier.


I would like to have a google form updated whenever a particular dropdown option is chosen in a Zendesk ticket.


Does anyone know if this is possible please?


We could add a tag to the zendesk ticket whenever this field value is chosen if that helps the zap to send info to the google form.





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1 reply

Userlevel 7
Badge +14

Hi @eq82 

Good question.

Can you provide screenshots to help us have more context about what you are trying to update in the Google Form?