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Good morning !
I would like to connect one of my company's Outlook “public contact folders” to Hubspot.
I have access to Outlook in web and app version (2020 and new version)
I tried to copy them to my contacts, but when the original folder is updated, it doesn't update to my contacts.

Have you ever encountered this problem?

Thanks in advance !

Hi @Marie Estelle 

For us to have more context, post screenshots with how your steps are outlined and configured, thanks.


Hi @Troy Tessalone !

Thanks for your answer. There isn't much content at the moment, but here's my progress.

I would like my company's public contact folder to appear in this drop-down list.

Do you have an idea ?

Thanks !

 

 


Hi @Marie Estelle 

The connected Outlook account may not have access to or proper permissions.

 

For possible guidance, reference the help articles for using Outlook in Zaps: https://zapier.com/apps/microsoft-outlook/help