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Question

How do I stop automatic billing and cancel my unused Zapier account?

  • August 19, 2023
  • 1 reply
  • 194 views

Hishamrazzaq

I have not been using Zapier for 3 months and I forgot to cancel my Zapier account. I got a bill from them on 16/8/2023 where they had withdrawn 1659,13 DKK. 

 

Then there is another problem. They have tried to withdraw the amount 24.939,39 DKK. And I just forgot to cancel it. How do i make sure they dont withdraw this amount from my account because I dont do business anymore and i dont use Zapier. 

 

I have tried to contact them via chat and email but I have not got any answer from them. And i am very worried. Please help. 

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1 reply

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • August 20, 2023

Hi @Hishamrazzaq 

Billing issues need to be handled by Zapier Support: https://zapier.com/app/get-help