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Question

How do I set up a Zap for creating a new JIRA ticket when a ticket is made on HubSpot with specific statuses?

  • December 21, 2023
  • 2 replies
  • 170 views

Can someone guide me on setting up a Zap for the following HubSpot-JIRA scenario?

I want to generate a new JIRA ticket when a fresh ticket is created in the HubSpot ticket portal. The JIRA ticket should be initiated with the status of "Action on Appu" and later transition to the "Action on appuappu" status.

It's important to note that this should apply to new JIRA tickets and does not involve updating existing ones. Appreciate any assistance on configuring this Zap

Should I use the filters options to find out the hubspot tickets with his scenario then how to set up the logic?

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2 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • December 22, 2023

Hi @Appu Murugan 

Did you try asking AI for help with outlining the Zap steps?

 


Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Zapier Orchestrator & Solution Partner
  • December 22, 2023

@Appu Murugan 

Try using this Zap trigger and action.