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Best answer

How do I send an acknowledgment email reply in the same thread using Zapier?

  • 9 January 2024
  • 3 replies
  • 76 views
R
Userlevel 1

I have made a pdf checking software. I uploaded the zap overview below. So currently, the email reply is making a new thread. I want to send an acknowledgement email to the same mail. Which steps do I do to take that? I had a lot of trouble trying this out myself.

 

Thanks!

 

icon

Best answer by SamB 9 January 2024, 16:00

View original
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

3 replies

SamB
Rank
Userlevel 7
Badge +11

Hello @raghavbajoria123! 👋

There isn’t a “reply all” option but there is a Reply to Email action available for Gmail that might work well for this. The New Email trigger should output a field called Thread Id that you can use to select the ID for the message thread you want the email reply to be added to. For example:
0cd4e40a8081dd63fe5100d074f43dbc.png

Can you give that Reply to Email action a try and let us know if that works any better?

R
Userlevel 1

That worked thanks!

SamB
Rank
Userlevel 7
Badge +11

That’s awesome news @raghavbajoria123! Really pleased that Reply To Email action did the trick.

Do reach out again if you need any further help at all. In the meantime, happy Zapping! ⚡

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