Question

How do I select Stripe name in a Zap? Names are not showing in dropdown

  • 10 April 2023
  • 6 replies
  • 27 views

Hi,

I am trying to set up a Zap from STRIPE to Mighty. When I click the Stripe dropdown to select an account - I have 4. They are not listed by their individual names in Stripe. They just say Stripe 1, 2, 3, 4.

How do I see the names???


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6 replies

Userlevel 4
Badge +6

Hi @gterinoni 

Welcome to the Community! I'm sorry you’re having trouble with your app.

If the connected accounts have similar email addresses, they were connected as a new account instead of selecting and using it for the Zap.

Here are helpful links to connecting your app accounts:

 

Hopefully it helps!

They are 4 different businesses. They have to be separate accounts, I believe. ?

Userlevel 4
Badge +6

Hi @gterinoni 

Do you mean they are four different businesses with four separate email addresses?

Same email for four different business partners/businesses. 

Do I need to merge somehow?

Userlevel 7
Badge +6

Hey there @gterinoni,

I’m jumping in to see if I can help!

To avoid confusion, I suggest deleting your connected accounts first and then connecting them one by one. You can also rename them as needed. Check out these helpful articles for step-by-step instructions:

Please give that a try, and keep us posted.

Thanks! 😊