I was charged an annual fee that I did not sign up for. It was a $239.88 charge and I am on the free version with 0 zaps. I’ve submitted a ticket, but haven’t heard anything. This feels VERY wrong. How do I get ahold of someone?
Question
How do I resolve an unexpected annual fee on my free account?
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+14- Zapier Orchestrator & Solution Partner
Hi
Billing issues must be handled by Zapier Support: https://zapier.com/app/get-help
Check if you have a different Zapier account that converted from a trial.
Zapier refund policy: https://help.zapier.com/hc/en-us/articles/38624184577165-Zapier-refund-policy
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