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  • How do I remove a contact from an ActiveCampaign list after they purchase a product in Kajabi?

My zap is not working. How can i remove a contact in active campaign list when they buy a product in kajabi?
Also what is contact ID in Active campaign section?

 

Hi @Chiedza N 

The Zap step 1 error shown in the screenshots is related to the app itself and may be a temp error.

 

Which Zap action steps are you trying to use? (screenshots)

 

If you need to find the AC Contact ID, then use this Zap action: AC - Find Contact (by email, ID, phone)

 

 

Hey there @Chiedza N 👋

Did that Internal Server Error clear resolve itself in the end? And did Troy’s suggestion of adding a Find Contact action help you to find the contact’s ID? 

If so, we’d love to get it marked as the best answer to make it easier for others in the Community to find. 🙏

And if you still need any help, do let us know - we’d be happy to assist further!

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