Question

How do I prevent Zapier from reassigning HubSpot leads with owners?

  • 19 January 2024
  • 3 replies
  • 12 views

I use zapier to connect calendly with hubpot!

so when a new lead book a sales call on calendly, it is assigned to a seller on hubspot via zapier

But when a leads that is already assigned to a sales (a leads that already has a owner) book another call, that lead is re-assigned to another owner...

how can i fix this problem?

I would like to insert the filter on zapier "if the owner is already present, do not re-assign him"


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3 replies

Userlevel 7
Badge +14

Hi @Sampozz99 

Filter: https://zapier.com/apps/filter/help

In your Zap step logic, you would need to first do this action: HubSpot - Find Contact

Then you can filter based on your condition.

Followed by your desired action.

Thanks sir!
Can you better explain the tipe of filter i have to use in this case?

Thank you soooo much

 

Userlevel 7
Badge +14

@Sampozz99

You can use Paths which have Filter conditions.

One Path would be if there is already an owner and one path would be if there is no owner.

Paths require a Zapier Pro+ plan.