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How do I link Intercom ticket data to Microsoft Dynamics CRM via Zapier?

  • October 17, 2024
  • 1 reply
  • 27 views

Hi everyone,

I am currently trying to link ticket data from Intercom to our CRM Microsoft Dynamics. How can I connect these platforms via Zapier so that when a customer creates a ticket in Intercom the ticket data gets added in some way to the customer’s profile or the main dashboard on our CRM?

It would help because one could see on our CRM which customer had support requests.

Thanks in advance!

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1 reply

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • October 17, 2024

Hi @felixeig 

Review the available triggers/actions for each Zap app: