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Question

How do I know if my Shopify website is still using Zapier?

  • June 23, 2026
  • 6 replies
  • 26 views

A previous developer installed Zapier app on our Shopify website, I dont see it active on my end, but how can I know for sure if Zapier is still being used on our website?

6 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • June 23, 2026

Hi ​@durrockon 

Check the app connections here: https://zapier.com/app/assets/connections

  • Filter by App: Shopify

Check the Zap Runs here: https://zapier.com/app/history/

  • Filter by App: Shopify
     

  • Author
  • New
  • June 23, 2026

I was not given access to the zapier account so I can I check connections or history?


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • June 23, 2026

@durrockon 

See screenshot for suggestions: 

 


  • Author
  • New
  • June 23, 2026

I see Zapier was installed 


Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Zapier Orchestrator & Solution Partner
  • June 23, 2026

@durrockon

Installed does not necessarily mean there is activity via Zapier.

You’d have to check the other suggestions to try to determine if there is activity via Zapier.

Otherwise, you’d need access to Zapier to see activity via Zapier.

 

NOTE: You should own the Zapier account that is used for your apps.


SamB
Community Manager
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  • Community Manager
  • June 24, 2026

Hi there ​@durrockon 👋

Troy's right, you'd need access to the Zapier account to check if it's still being used. Since Shopify is a premium app, there's likely a paid Zapier account associated with the Zapier plugin on your website. If you're unable to track down who owns it, our Support team may be able to help. You can contact them here: https://zapier.com/app/get-help

Keep us posted on how you get on!