Question

How do I get history of all messages sent to chatbot in Interfaces?

  • 3 September 2023
  • 1 reply
  • 146 views

Userlevel 1

Hi everyone!

 

I'm looking for a way to get a history of the messages that have been sent to the chatbot in Interfaces.

Currently I'm able to save the content of a single user-sent message, and for example send that information to a case in Salesforce.

 

Does anyone know of a way to get all of the messages, including the one from the chatbot itself? It would be really useful if it was possible to run some analysis about the chats.

 

Looking forward to any potential answers.


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1 reply

Userlevel 7
Badge +14

Hi @Miladin 

Good question.

Probably best to open a ticket with this feedback/feature request with the Zapier Interfaces team: https://interfaces.zapier.com/interfaces