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Question

How do I - for Salesforce, add both trigger events of "new record" and "update record" in one Zap flow?

  • June 8, 2026
  • 5 replies
  • 34 views
F

How do I add both "new record" and "update record" as trigger events for Salesforce, in one Zap flow? 

5 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • June 8, 2026

Hi ​@FDLI 

You can’t.

You need separate Zaps.

Zaps only have 1 trigger step.

⚡ Troy Tessalone - AutomationAce.com | Top Zapier Solution Partner | #1 Zapier Community Contributor
F
  • FDLIBeginner
  • Author
  • Beginner
  • June 8, 2026

ummm, that’s unfortunate. thanks

SamB
Community Manager
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  • SamBCommunity Manager
  • Community Manager
  • June 10, 2026

Sorry about that ​@FDLI. Troy’s right, there isn't a combined "New or Updated Record" trigger available for the Salesforce app. If it helps, you could set up one Zap then duplicate it and just change the trigger event. Not a perfect solution as you'd still need to remap the fields but hopefully might help to save you a bit of time setting things up! 

F
  • FDLIBeginner
  • Author
  • Beginner
  • June 10, 2026

Oh well, it’s what it is. Yes, I did dupe the existing Zap for the “update” one. Thank you both!

SamB
Community Manager
Forum|alt.badge.img+11
  • SamBCommunity Manager
  • Community Manager
  • June 11, 2026

You’re most welcome ​@FDLI. 🤗 Glad you’ve got it sorted! 

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