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Question

How do I filter and transfer specific Zendesk 'Good Tickets' to Google Ads via Google Sheets using Zapier?

  • November 8, 2023
  • 1 reply
  • 51 views

I'd like to use Zapier to send offline conversions to Google Ads through Google Sheets.
My source would be Zendesk tickets, but only the ones that have been deemed "good tickets".

The Zendesk trigger of “ticket was created” is not good enough; I need tickets that have been checked and set to “Good”. It appears that just transferring a subset of tickets isn’t possible: Zendesk is not available as a transfer source.

What would be the best way to set this up?

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1 reply

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • November 8, 2023

Hi @MennovdH 

Good question.

Try adding a Zap Filter step: https://zapier.com/apps/filter/help