I would like Zapier to be able to collect the data from a call transcript based on key words, and then I can create an action from that
Question
How do I collect call transcript data using Zapier filters?
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+6- Zapier Staff
Hi
Welcome to the Community.
You can use Zapier to analyze call transcripts for keywords and trigger actions based on them. Start with a trigger (for example, a new transcript in Google Drive or Dropbox), then use Formatter by Zapier to extract keywords with regex. Finally, set up an action such as sending an email, creating a task, or updating a spreadsheet. Regex knowledge may be needed for accurate keyword extraction.
I hope this information helps. If you have any other questions, please feel free to message us. Thank you.
+11- Community Manager
Hey there,
How are things going on this? Did Jammer’s reply help to point you in the right direction?
Let us know if you still need any help, or found a different solution—want to make sure you’re all set!
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